farahin_G911

Siti nurul farahin binti mohd arifin, room c3.4,block C, Mahallah maryam, International Islamic University Malaysia, Gombak,Kuala Lumpur, Malaysia.

Madam Mimi, IIUM managment, 53100, Gombak, Selangor Darul Ehsan.

Dear Madam,

COMPLAINT ABOUT A SERVICE WHICH IS NOT SATISFIED AT THE CAMPUS

Kindly refer to the statement above,I was a student in centre for foundation studies IIUM, Gombak campus. After a few months I stayed here, I realized that this campus actually have shortage in many aspects and I beg the authorities to take responsible to resolve.

2.Firstly, there is not enough ATM machine to take out our money. Although it has at the center, but there is far away from our hostel. Therefore, if it is possible, I would suggest to add more ATM machine especially Bank Muamalat at nearby from our hostel because we only can drawn the allowances money at that bank. There are also have damage machine that not service. Sometimes we cannot drawn money and must wait until the machine became good condition. Secondly, I ask to upgrade the transport timetable time. Sometimes the driver not come at the right time. We always late to the class and have to walk.

3.Finally, I think could be better to advice the driver to take their responsibility and don’t be late anymore. Should the authority resolve our problem. I hope this letter can help us. Thank you.

Yours faithfully, farahin ( SITI NURUL FARAHIN )