Nazirah+(911)

Ummi Nazirah binti Mohd Nor, Kampung Perupuk, Mukim Malau, 06000 Jitra, Kedah Darul Aman.

Sir Ishak, Dean, Centre for Foundation Studies, International Islamic University Malaysia, Gombak Campus, Selangor Darul Ehsan. 24 FEBRUARY 2012

Dear Sir,

__Complaint Regarding Services Which Is Not Available On Campus__

I’m Ummi Nazirah, a student from Economics and Management Science programs would like to make a complaint about a certain business outlet and services which is not available on campus.

2. For your information, the difficulties that most of the students and I had experienced in this campus were the buses’ services during the weekday .It cannot be denied that there were many buses in this campus but the services provided in term of an accuracy of time were not really satisfied. For instance, the students may be late to go to the class since they have to walk for a long distance and this case indirectly will waste their time. Therefore, I think the buses’ services should be improved in order to facilitate the students to commute from one place to another place around the campus. Finally, I really hope that the buses’ drivers will manage their schedule with more efficient than before and ensure their services always on time.

3. In addition, I discovered that many students use their own transport like motorcycles and cars in this campus. Unfortunately, sometimes it will be difficult to go to the petrol stations which were located outside the campus. This is because there was no petrol station inside the university. Thus, if it possible, I would suggest to build a petrol station in the campus to make the students more convenience. Also, I would like to recommend if the petrol station can operate for 24 hours a week.

As a conclusion, I hope my complaints and suggestions will meet your kind attention. Thank you.

Yours faithfully,

…………………………….. (UMMI NAZIRAH BINTI MOHD NOR) Student, Economics and Management Science, CFS IIUM Gombak.