syazwani_911

Syazwani Bt.Amiruddin No.7 Jalan AP 8A, Taman Alai Perdana, Alai, 75460,Melaka.

Sir Ishak, Dean, Centre for Foundation Studies, International Islamic University Malaysia, Gombak Campus. 23rd FEBRUARY 2012.

Dear Sir,

__ Complaint regarding service which is not available on campus. __

With reference to the above, I’m SyazwaniBt.Amiruddin, the new intake at Centre for Foundation Studies,IIUM ,Gombak Campus would like to make a complaint regarding non- available service on this campus .Overall,I am very satisfy with the location of this university,the classroom and the environment.Unfortunately, my enjoyment was spoiled by a number of non - available service problems.I will explain each of the problems below.

2. Firstly, I had difficulty to perform my prayer after finish my class in the afternoon.As we know,the Kulliyyah of Engineering consist of five building starting from E1 until E5.However,only certain building are provided with “musolla”.As a result, most of the student will perform their prayer at the nearest “musolla” and this causes the “musolla” become so crowded in the afternoon and eventually cause the students become late to their classes.Therefore,I would like to suggest to the higher authorities to provide a small room for “musolla” at each building of Kulliyyah of Engineering so that the student can perform their obligations with ease.

3. Secondly, I also faced some problems in photocopying my assignments as the photocopy centre provided in this campus is quite far from the hostel and we have to walked about 20 minutes from the hostel before reached at the photocopy centre.It could be perilous for the female students especially during night.Plus,this also can bring difficulties to the students to submit their assignments according to the due date.Pertaining to that matter,I would like to suggest to the authorities in charge to equip a small photocopy shop at each hostel in this campus so that the students does not have to went out from the hostel during night to print or photocopying their assignments.

Lastly,thank you for taking the time to read this letter. I hope my complaints and suggestion will meet your kind attention.Thank you in advance and best regards.

Yours faithfully,

........................................ (SYAZWANI BT AMIRUDDIN) Student, Economics and Management Sciences.