mahirah_911

Siti Mahirah Binti Mohamad Talib No 215, Lahar Kepar, 13200 Kepala Batas, Pulau Pinang

Madam Sally Isaac, IIUM Management 53100 Gombak, Selangor Darul Ehsan 27 February 2012

Dear Madam,


 * __COMPLAINT AGAINST A SERVICE WHICH IS NOT AVAILABLE ON CAMPUS, IIUM__**.

In this regard, the above referred to. I am Siti Mahirah as a student of CFSIIUM wuold like to make complain regarding to the lacking of services provided.

2. First and foremost, I would like to complaint about the elevator that are provided.There are only one elevator in this building and it makes difficulty to the students to go to the class especially in the morning. Most of CFSIIUM have class in the morning at the top of this building, therefore, we got difficult to go to the class on the time due to we have to wait in such a long time to go up. So, I think, it will more effectively if the management can provide more elevators around this academic building to make students and lecturer go to the class easily and faster.

3. Moreover, this campus also lack of musolla. Most of us usually start class after break at 2 p.m. and it became a problem for students to go to class on time because they have to wait for prayer. Therefore, it is very good if the parties concerned to add more musolla in the vicinity of academic buildings.

Cooperation of the management is much appreciated and i hope that the management can take an action about these matters.

Thank you.

Your Faithfully.

//Siti Mahirah// (SITI MAHIRAH BINTI MOHAMAD TALIB) Student of CFSIIUM


 * 1) **WHAT DO YOU THINK CAUSED THE ACCIDENT? **
 *  I think the accident caused by **** the driver was drunk or over the speed limit. **


 *  2. WERE THERE ANY CASUALTIES? **
 *  Yes, there ****have casualties ****. **


 *  3. DID THE VICTIMS RECEIVE ANY HELP FROM THE RELEVANT AUTHORITIES (Police, FIRE FIGHTERS, and **
 *  PARAMEDICS? **
 *  Yes, the victims receive help from the relevant authorities. **


 * __ HOW DANGEROUS AND HOW TO REDUCE THESE __****__ PROBLEMS: __**


 * SPEEDING ** – Speeding will cause fatal crashes. So, the drivers must reduce their speed when driving and follow the speed limit.


 * DRUNK DRIVING ** – Driving while either intoxicated or drunk is dangerous and drivers with high blood alcohol content or concentration (BAC) are at greatly increased risk of car accidents, highway injuries and vehicular deaths . This problem should be stopped by stricter punishments and public awareness.

**TEXTING WHILE DRIVING**  - Research in Great Britain has found that texting behind the wheel is more dangerous than driving while intoxicated or under the influence of marijuana (cannabis) . Therefore, they are advised to avoid texting while driving.


 * IGNORING RED LIGHT ** – This problem will cause the accident between the vehicles. Thus, all drivers must responsible to stop their cars when the traffic light turns to red.


 * IGNORING SAFE DISTANCE ** – This problem can cause an accident by driving into someone's back bumper. The drivers should ensure their cars’ distances with the other cars are safe.


 * ROAD RAGE ** – Road rage is dangerous as it leads to more injuries and fatalities annually. Drivers need to be more cautious when driving. They need to slow down and be more considerate while driving.


 * 2. SYNONYM MATCH: ** Match the following synonyms from the article.
 * WORDS  ||  **<span style="font-family: 'Times New Roman','serif'; font-size: 16px;">SYNONYM **  ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">1. Found || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">discovered ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">2 Interviewed || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">questioned ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">3. Skills || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">abilities ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">4. Congested || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">blocked ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">5. Poll || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">survey ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">6. Attitudes || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">beliefs ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">7. Consequences || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">results ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">8. Huge || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">enormous ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">9. Throughout || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">all over ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">10. Regulation || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">rules ||


 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">3. PHRASE MATCH: **<span style="font-family: 'Times New Roman','serif'; font-size: 16px;"> (Sometimes more than one choice is possible.)
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">1. || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">better than others behind **the wheel** . ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">2 || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">400 motorists of **all ages** . ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">3. || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">how they react in different **driving conditions** . ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">4. || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">across all age **ranges** . ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">5. || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">their ability to **handle a car** . ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">6. || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">the attitudes found **in his survey** . ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">7. || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">it often has dangerous **consequences** . ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">8. || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">do not pay as much ** attention as you should .** ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">9. || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">government road **safety department** . ||
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">10. || <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">More regulation **is needed.** ||


 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">WHILE READING **
 * <span style="font-family: 'Times New Roman','serif'; font-size: 16px;">GAP FILL: **<span style="color: #000000; font-family: 'Times New Roman','serif'; font-size: 16px;"> Put the words into the gaps in the text.
 * <span style="color: #000000; font-family: 'Times New Roman','serif'; font-size: 16px;">Canadian researchers have found that most drivers think they are better than others __behind__ the wheel. The team from Ottawa University interviewed nearly 400 __motorists__ of all ages. They all had to answer questions about what they thought of their own driving skills. The question __ability__ included how they react in different driving conditions, including __terrible__ weather and congested roads. They then had to rate the skills of others on the road. The __topics__ were very similar across all age ranges – almost all of those interviewed believed their driving __results__ were better than that of other drivers. Older drivers in the poll were more __confident__ in their ability than younger ones. Unsurprisingly, perhaps, males had the most confidence in their ability to __handle__ a car. ||   ||   ||


 * <span style="color: #000000; font-family: 'Times New Roman','serif'; font-size: 16px;">Lead researcher Sylvain Gagnon believes the __attitude__ found in his survey could be dangerous. Mr Gagnon said that __although__ confidence can be a good thing, it often has dangerous consequences. He __stated__ : “If you think that you are a better driver, then perhaps you start behaving differently behind the wheel and do not __pay__ as much attention as you should. This might explain why young men __tend__ to have more accidents on the roads than other drivers.” It is time for government road safety departments to start taking research such as this more __seriously__ . Traffic accidents are a huge killer throughout the world. Very few drivers really think about how __deadly__ their car can be in an accident. More __regulation__ is needed as people buy more and more cars. ||  ||   ||